Learning Objectives

At the end of the session, the participants are able:

  • Greetings, enquiring, and giving out basic personal information in Mandarin.
  • Basic numbers, counting, and implicit values carried by each figure.
  • Learning and telling about date and time in Mandarin.
  • Learning basic Hospitality language to serve the Chinese speaking customers, e.g conducting the procedure of check in / check out.
  • Show the direction in Mandarin.
  • Discuss favourite hobby / activity.
  • Learning the names of common places.
  • Making appointment and basic invitation.



Course Outline

Introduction to Chinese Business Culture and Mandarin learning

Basic Mandarin Pronunciation

  • The Hanyu Pinyin phonetic and basic tones in the Mandarin language.

Business Greetings & Self Introduction

  • Business Greetings in various situations and time
  • Basic personal information
  • Brief Company background
  • Talking about one’s occupation 

Numerals (1 – 1 million)

  • Counting in Mandarin
  • Telephone and room numbers
  • Age

Date & Time

  • Date
  • Time
  • Chinese date system
  • Days in a week

Basic Hospitality Language I

  • Common phrase and practical sentences for hospitality industry

Basic Hospitality Language II

  • Basic of directions
  • Tourist spots
  • Introduction of Hotel Amenities

Hobbies & Places

  • Favourite hobbies and past time
  • Topics related to hobbies
  • Name of common places

Who Should Attend

The program is specially designed for individuals who are in a supervisory position and above


Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.

Deposit & Payment

In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.

Cancellation & Transfer

Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.


Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.