CERTIFICATE IN FOOD AND BEVERAGE MANAGEMENT

Learning Outcome

Upon completion of the program, participants will be able to

  • Define the terms dining market and eating market, and describe and different classifications of Food service industry
  • Define the objective of market analysis
  • Understand what is required as part of the restaurant start up costs
  • List and explain the different types of menu
  • Understand what is HACCP and how its mechanism could help the food outlet produce safe food
  • Apply and understand the quality customer service assessment scale

Certificate Assessment Criteria

As with most structured learning experiences, participants in the Certificate program will have to successfully meet the requirements for certification as
follows:

  • Achieve 100% attendance for each module
  • Successfully complete all project work, assignments & tests.

Trainer

MR MUHAMMAD BIN MAHZAN

Course Outline

  • Overview Of Food & Beverage Operations
  • Market Analysis
  • Financial Viability
  • Menu Management
  • Hygiene & Sanitation
  • Quality Customer Service

Please contact our administrative personnel at:-
Tel: 03 – 4252 5332
Fax: 03 – 4251 9608
Email: mahtec.professional@hotels.org.my
For further information on our comprehensive list of
training programs and course outlines.

Who Should Attend

These programs are designed for industry personnel who has experience in a hotel or tourism related organization and holds at least a supervisory position.

Time

Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Breaks will be served at appropriate times.

Cancellation & Transfer

Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.