This module describes the planning, managing and evaluating of front office operations to obtain maximum guest satisfaction and optimize room revenue
Upon completion of the program, participants will be able to plan, manage and evaluate front office operations tasks
As with most structured learning experiences, participants in the Certificate programme will have to successfully meet the requirements for certification as
Please contact our administrative personnel at:-
Tel: 03 – 4252 5332
Fax: 03 – 4251 9608
For further information on our comprehensive list of
training programs and course outlines.
These programs are designed for industry personnel who has experience in a hotel or tourism related organization and holds at least a supervisory position.
Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Breaks will be served at appropriate times.
Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.
Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.