Certified Guest Service Professional (CGSP®)
Date : 15 – 16 April 2019
Venue : Ambassador Row Hotel Suites by Lanson Place
Trainer : Ms Canny Tan Siew Leng, CHE CHT
Participant : 10 participants
The Certified Guest Service Professional (CGSP®) designation provides recognition for those individuals that know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. Recognized worldwide, the CGSP® designation is the highest acknowledgment of awarding-winning guest service for employees in the lodging industry.
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