Certified Guest Service Professional (CGSP®)

Date : 15 – 16 April 2019

Venue : Ambassador Row Hotel Suites by Lanson Place

Trainer : Ms Canny Tan Siew Leng, CHE CHT

Participant : 10 participants


The Certified Guest Service Professional (CGSP®) designation provides recognition for those individuals that know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. Recognized worldwide, the CGSP® designation is the highest acknowledgment of awarding-winning guest service for employees in the lodging industry.