Certified Hospitality Revenue Manager

The Certified Hospitality REVENUE MANAGER (CHRM®) candidate is competent and is able to maximize revenue opportunities and optimise profit.  The Certified Hospitality Revenue Manager (CHRM®) is the most prestigious certification available for revenue management within the lodging industry. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise. 

Globally recognized, the CHRM® is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honour awarded to lodging professionals whose leadership and managerial abilities are exemplary.  

Achieving the CHRM® certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.

Application Procedure

  • Submit completed application along with required documentation listed on the application.
  • Application for the must be approved by AHLEI prior to attending the workshop.
  • MAHTEC will notify applicants’ status of application prior to workshop date.




Course Outline

  • Lodging Industry
  • Hotel Organization
  • Reservation
  • Planning and Evaluation Operations
  • What is Revenue Management
  • Measurement
  • Tactical Revenue Management
  • Strategic Revenue Management
  • Introduction to Hospitality Marketing and Sales
  • The Marketing Plan: The Cornerstone of Sales
  • Managing Organizational Change
  • Hotel Technology 101: Revenue Management
  • E-Commerce
  • Forecasting for Revenue Managers Optimal Channel Mix

Qualifying Candidate

Fifty percent or more of the duties and responsibilities involve revenue management, including forecasting, analysing inventories, rates and occupancy. Manage input of data and report generation. Manage block activity and monitor property management system. Manage and supervise reservations.


  • Candidate Time in Position: 6-months,


  • One current AHLEI supervisor, management, department head, or executive certification eliminates time requirement
  • Degree from an accredited academic institution eliminates time requirement


Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times. Exam will be held on the last day.

Deposit & Payment

Full fees are required upon submission of application. Fee includes: CHRM® Exam Preparation Booklet, Application and Exam Fee; Certificate and Lapel Pin upon successful completion of the exam.


Once CHRM® participant prerequisites have been approved by AHLEI, no applicant transfer, substitute, or cancellation are allowed.

Disclaimer: MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation of the workshop if warranted by circumstances beyond its control.