Changing Mindset For Service Excellence

Date : 9 – 10 March 2019

Venue : Hotel Grandis, Kota Kinabalu

Trainer : Mr Mohamad Halim Bin Merican, CHA

Participant : 30 participants


This training is vital in order to understand the importance of brand consistency and its contribution to the positive outcomes of the business. Moreover, it also identify their social style and guide them to relate and interact better with others and the types of customers/clients. Furthermore, it contributes to perform services with desired / unanticipated standard to create uniqueness of the organization through continuous improvement system.