This is a desirable and fulfilling course for all working people, especially those in the hospitality industry. This training program offers you the knowledge, skills, and ability to improve your professional performance. Be confident in your conversation and communication at work!
At the end of this program, participants will be able to;
As with most structured learning experiences, participants in the Certificate programme will have to successfully meet the requirements for certification as follows:
General principles of communication: verbal and non-verbal
Body language to our advantage
Recognizing barriers in communication
Handling enquiries and complaints professionally
Making short presentations
The program is specially designed for individuals who are in a supervisory position and above
Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.
In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.
Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.
Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.