MAHTEC Certificates

These programmes are designed to Illustrate strong understanding and application in basic and advanced fundamental knowledge in Hospitality and Tourism industry. It helps to support in building up educational experience that motivates them to pursue lifelong learning and to become future leaders by acquiring knowledge, skills and understanding of societal context required in order to be able to work effectively in this industry.

WHO SHOULD ATTEND

MAHTEC Certificate(s) is perfect for aspiring young talents identified in your organization for succession planning with lots of potential into other sections and added portfolio to the individuals and organization’s.

HUMAN RESOURCE DEVELOPMENT FUND

MAHTEC is an Approved Training Provider with Human Resource Development Berhad and employers can claim any programs under MAHTEC Certificate(s) under SBL Scheme.

CERTIFICATE ASSESSMENT CRITERIA

As with most structured learning experiences, participants in the Certificate programme will have to successfully meet the requirements for certification as follows:

  • Achieve 100% attendance for each module
  • Pass any assessment given during the session

Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.

CONTACT HOURS

The contact hours for each module is 35 hours

TIME

Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.

DEPOSIT & PAYMENT

In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.

CANCELLATION & TRANSFER

Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.

[Certificate in Event Management Brochure]

Course ContentsTrainer
Description and Purpose of EventAqmal Fikri
Event Marketing & Communication
Event Human Resource and Finance Issues
Event Risk Assessment & Finance Issues
Event Risk Assessment and Management 
Event Planning Services
Event Operation & Contingency Planning
Event Debrief & Evaluation
State of Art Event Technology

[Certificate in Sales & Marketing in Hospitality Industry]

Course ContentsTrainer
Understanding Hospitality Marketing & SalesCanny Tan
Market Mix & Marketing Strategies
Positioning, Consumer Behavior and Preferences
Understanding Pricing & its Applications
Situation Analysis
Marketing Research
Marketing Plan & its Implementation
Hospitality Sales

[Certificate in Housekeeping Management]

Course ContentsTrainer
Introduction to HousekeepingZahreen Hj Ali
Cleaning Responsibilities of Housekeeping
Housekeeping & Human Resource Issues
Managing Inventories
Controlling Expenses
Staffing the Housekeeping Department
Housekeeping Cleaning Routines
Managing Training in Housekeeping
Overseeing Safety & Security
Managing an on Premises Laundry

[Certificate in Restaurant Marketing]

Course ContentsTrainer
Introduction to MarketingMuhammad Mahzan
Assessing the Business Situation
Determining the Strategy & Tactics
Setting Prices
Planning & Implementing the Promotional Mix

[Certificate in Front Office Operations]

Course ContentsTrainer
Understanding Front Office OperationsZulkifli Adam
Guest Experience Cycle
Front Office Accounting & Audit
Planning & Evaluating Operations
Revenue Management Concept
Managing Human Resources
Importance of Front Office Technology
Enhancing Guest Experience
Course ContentsTrainer
Introduction to Tourism IndustryAqmal Fikri
Hospitality & Related Services
Food & Beverage Industry
MICE Industry
Adventure and Tourism Segmentations
Tourism Products
Transportation
Future of Tourism & Hospitality

[Certificate in Human Resource Management]

Course ContentsTrainer
Introduction to Human Resources in the Hospitality IndustrySiti Rohani
Forecasting & Manpower Planning
Recruitment & Selection
Employee Orientation
Performance Appraisal
Discipline
Course ContentsTrainer
Accounting: A Management ResourceMary Ng
Business Formation: Important Decisions
Survey of Financial Statements
Exploring the Balance Sheet
Exploring the Income Statement
The Bookkeeping Process

[Certificate in Food and Beverage Management]

Course ContentsTrainer
Overview of Food & Beverage OperationsMuhammad Mahzan
Market Analysis
Financial Viability
Menu Management
Quality Customer Service

[Certificate in Kitchen Management]

Course ContentsTrainer
Kitchen, Hygiene & Food SafetyZulkifli Adam
Kitchen Product Knowledge
Kitchen Organization
Cooking Techniques
Menu Planning
Recipe Costing