MAHTEC Chapter Program 2020: Changing Mindset for Service Excellence

Date : 12 – 13 August 2020

Venue : The Boulevard – A St Giles Hotel

Trainer : Mr. Halim Merican

Participant : 30 pax

 
  • This program helps the participants understand the importance of brand consistency and its contribution to the positive outcomes of the business.
  • Identify their social style and guide them to relate and interact better with others and the types of customers/clients.
  • Perform services with desired / unanticipated standard to create uniqueness of the organization through continuous improvement system.