MAHTEC In-House Program 2020: Turning Complaints to Compliments

Date : 11 – 12 August 2020

Venue : Sama-Sama Hotel

Trainer : Ms Canny Tan Siew Leng

Participant : 15 pax

  • This program helps the participants understand develop a better appreciation of customer relationship management practices and contribute towards a strong customer orientation as well as an understanding of service excellence in the hospitality industry.