MAHTEC Online Training Program 2020: Changing Mindset to Provide Hospitality Service During Uncertain Times 

Date : 23 – 24 June 2020

Venue : Webinar Platform

Trainer : Mr Halim Merican

Participant : 15 participants

  • Understand the importance of brand consistency and its contribution to the positive outcomes of the business.
  • Identify their social style and guide them to relate and interact better with others and the types of customers/clients.
  • Perform services with desired / unanticipated standard to create uniqueness of the organization through continuous improvement system.
  • Handle challenges effectively and change to opportunity to impress the customers.
  • Apply the learning experience to motivate and achieve an increased level of energy and higher.
  • Productivity of each team members towards the organizational goals.