Changing Mind Set for Service Excellence


Date : 15 – 16 August 2018

Venue : Hotel Orkid Malacca

This training is vital in order to understand the importance of brand consistency and its contribution to the positive outcomes of the business. Moreover, it also identify their social style and guide them to relate and interact better with others and the types of customers/clients. Furthermore, it contributes to perform services with desired / unanticipated standard to create uniqueness of the organization through continuous improvement system.