The Excellent Hospitality Services

Date : 25 – 26 September 2019

Venue : DoubleTree by Hilton JB    

Trainer : Puan Siti Rohani

Participant : 18 participants

 

The Excellent Hospitality Services shows employees how to provide the kind of service that builds guest loyalty and increases overall sales. It will empower all employees to strive for service excellence and create memorable guest experiences. This training program contains a comprehensive leader’s guide that coaches all associates on how to see things from the guest’s point of view strive for service excellence and work as a team.