The term supervisor generally refers to someone who manages entry-level associates. Supervisors in the hospitality industry represent just about the single most important force in any organization.
They carry out a management tradition that dates back in time and yet time has not simplified their
work. Problems of supervision constantly change with new techniques and new tools to achieve management goals.
At the end of the session, the participants are able:
THE SUPERVISOR AND THE MANAGEMENT PROCESS
COMMUNICATION CHALLENGES FOR SUPERVISORS
IMPORTANCE OF MOTIVATION
BEING A TEAM LEADER
STRESS AND TIME MANAGEMENT
Time management tools
This program is designed for department supervisors and senior associates
Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.
In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.
Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.
Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.