A well- managed housekeeping department relies on the ability of the housekeeper to organise work efficiently. The tasks performed by the housekeeping department are critical to the smooth daily operation of any hospitality operation. It stands to reason, then, that these personnel are offered comprehensive and regular training they need to do their jobs well. Housekeeping personnel at all levels must be endowed with the same professionalism as other hospitality functions
This 2 day programme is designed to emphasize the importance of housekeeping in hospitality operations focusing on day to day complexities of the department from planning and organising to manging inventories and controlling expenses
As with most structured learning experiences, participants in the Certificate programme will have to successfully meet the requirements for certification as follows:
IMPORTANCE OF HOUSEKEEPING
CLEANING RESPONSIBILITIES OF HOUSEKEEPING
COACHING AND MOTIVATING HOUSEKEEPING ASSOCIATES
INVENTORY CONTROLS IN HOUSEKEEPING
CONTROLLING EXPENSES IN HOUSEKEEPING
STAFFING AND SCHEDULING
CLEANING ROUTINES IN HOUSEKEEPING
SAFETY AND SECURITY CONCERNS IN HOUSEKEEPING
The program is specially designed for individuals who are in a supervisory position and above
Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.
In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.
Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.
Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.