Understanding Tourism Attractions Surrounding Your Hotel

This program distributes to the overall knowledge of the tourism industry in Malaysia with the purpose to improve the level of understanding, awareness and knowledge towards tourism products among hoteliers.

Learning Objectives

At the end of the session, the participants are able:

  • Increase product knowledge for the benefit of customer service
  • Analyse the real “values” of tourism attractions.
  • Recommend top places of interest available in Malaysia.
  • Describe the uniqueness of Tourism attractions.
 

Trainer

MR AQMAL FIKRI

Course Outline

The emphasis throughout the program will be on the following areas:

  1. Malaysia as a top Tourism Destination
    * Malaysia History
    * Economy, Demographics & Geography
  2. Tourism in Malaysia
    * Tourist Motivation
    * Tourist Facts & Figure
    * Tourism Impacts
  3. Types of Attractions in Malaysia
    * Nature
    * Gastronomy
    * Man – Made
  4. Why Malaysia?
    * Culture
    * International Hub
    * Accessibility
  5. Challenges & Opportunity
    * Economical & Political
    * Epidemic & Extremist

Who Should Attend

This program is specially designed for front of the House personnel in hospitality industry.

Time

Registration starts at 8.30 am on the first day. Classes start at 9 am end 5 pm. Morning and lunch break will be served at appropriate times.

Deposit & Payment

In order to secure the said training on a define basis, kindly effect 50% Deposit on the total costs for the training requirements upon confirmation. This deposit is non-refundable. Balance 50% of the total costs is require seven (7) days prior to the training.

Cancellation & Transfer

Please note that should this registration is cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to above arrangement by giving a minimum of three (3) working days’ notice.

 

Disclaimer – MAHTEC reserves the right to make changes to the venue, date, speaker including cancellation or postponement of the workshop if number of participants less than 10 or warranted by circumstances beyond its control.