This training programme equips participants with practical skills to manage laundry and linen operations efficiently, focusing on quality control, cost reduction, inventory management, effective communication, and sustainable practices.
Occupational Safety And Health Management For Hospitality
This course provides practical knowledge and skills to implement effective OSH practices in the hospitality industry, focusing on accident prevention, regulatory compliance, and proactive risk management to ensure a safe and healthy workplace.
This programme equips hospitality supervisors with essential leadership, communication, and people-management skills, covering both operational supervision and key employment responsibilities to ensure service excellence, team effectiveness, and workplace compliance.
This interactive workshop builds practical skills to manage modern restaurant operations, adapt to current market and customer trends, and apply millennial-driven concepts while strengthening leadership, team management, and revenue-focused decision-making.
This course equips participants with fundamental knowledge of security risk management, focusing on risk identification, analysis, strategic planning, contingency measures, and incident management, aligned with industry standards and best practices.
This program is designed to enhance the competency of hospitality trainers by equipping them with effective training and coaching skills to develop Attitude, Knowledge, and Skills (ASK) among hospitality associates. The course emphasizes interactive, engaging, and workplace-based training approaches aligned with business objectives.
This session is designed to help individuals without a finance background gain a clear and practical understanding of profit and loss statements and their role in business operations. It simplifies key financial concepts and enables participants to make informed decisions using financial data to support organizational performance.
This program introduces practical, cost-effective AI tools that hotels can implement immediately to enhance guest experience, improve operational efficiency, and support sales, marketing, and daily operations with minimal technical expertise.
This course equips hospitality professionals with practical knowledge and skills to manage and optimise hotel facilities effectively, integrating operational excellence, strategic planning, and sustainability to enhance efficiency, safety, and overall guest experience.
This course is designed for hospitality professionals seeking to enhance their communication skills and boost workplace confidence. Participants will gain practical knowledge and techniques to communicate clearly, professionally, and effectively, improving interactions with colleagues, guests, and management.
This hands-on workshop equips hospitality professionals with practical skills to optimize revenue, enhance profitability, and foster a revenue-focused mindset. Participants will learn to target the right customers, apply effective pricing strategies, leverage modern tools, and identify opportunities to maximize business performance in today’s dynamic market.
This program equips income auditors with essential skills and knowledge to conduct effective and risk-focused income audits. Participants will gain practical insights into internal controls, auditing techniques, and assessment methods to detect and prevent fraud, while enhancing traditional auditing processes for improved organizational integrity.
Strategic Planning & Management For Department Head
This program equips hospitality managers with the knowledge and skills to develop and execute effective strategic plans for their departments and hotels. Participants will learn to align departmental decisions with organizational objectives, navigate complex operational environments, and apply strategic management tools to drive performance and achieve long-term success.
