Personal Info
Shirley has been in the hospitality industry for over 45 years in various senior positions in local and international branded hotels. Holds an MBA in Tourism & Hospitality Management and awarded as GM of the Year 2016-2018 by HAPA Regional SEA Series. She was the MAH Kuala Lumpur Chapter Chairperson (2011-2019) and have served in MAH National as the Honorary Treasurer General (2019-2022) and Vice-President (2022-2025), Shirley is currently the General Manager of Sfera Residence KLCC as well as Owner Representative and Official Representative for Sfera Hotel Manjung.
"I have been involved with MAH for over 15 years, beginning as a Board Member of the KL Chapter and later serving as Chapter Chairperson for eight years. In 2019, I was elected to the MAH National Board, where I held the position of Treasurer General and was subsequently appointed Vice-President in 2022. My deep-rooted passion for serving the industry and upholding the Association to the highest standards continues to drive me, and I am committed to contributing my best efforts to MAH."
~ Shirley Lai ~
Personal Info
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Financial Statement Analysis
Degree :
BBA Finance, BCom Finance, MCom Finance, MBA Finance
Training :
IM, Ahmedabad, IIM, Bangalore, IIM, Lucknow, NMIMS, Mumbai, etc.
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Communication Skills
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Commercial Awareness
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